Housekeeping Cancellation Policy
After your deposit has been received (20% of your total reservation) and reservation is confirmed, should you need to cancel your reservation you may do so as per the following terms:
If reservation is cancelled prior to 91-days of your arrival, a written notice must be received via mail or email informing us of your cancellation. You will then receive your deposit back less a $100.00 administration fee.
If a reservation is cancelled within 31 to 90 days of your arrival, a written notice must be received via mail or email informing us of your cancellation. You will then lose your deposit unless we are able to re-book at which point you will receive 50% of the deposit.
If a reservation is cancelled within 15 to 30-days of your arrival, a written notice must be received via mail or email informing us of your cancellation. You will then lose your deposit.
If reservation is cancelled within 14-days of your arrival, but no less than 49 hours, a written notice must be received via mail or email informing us of your cancellation. You will then lose your full deposit and be charged a $500 cancellation fee. If we are able to re-book we will refund the cancellation fee only.
If reservation is cancelled within 48 hours of your arrival, it will be considered as a no show and will be subject to the full cost of the cabin and any boat/motor rentals which are tagged to the reservation.
If after your deposit has been received, no cancellation notice is given (no-show) we will process the entire amount of the reservation according to this confirmation.
Cancellation policy due to COVID19. If in the event you need to cancel due to testing positive to covid please note we have a couple of options for you. We understand that when you are cancelling due to covid it will be within our 14 day and possibly 48 hour cancellation policy timeline. Therefore instead of charging you the full stay, we can offer you a transfer of deposit for another stay with the proof of a positive PCR test from yourself or someone in the booking account. Your other option is to not provide the test but lose your FULL deposit for that booking plus $500. Please note this policy is subject to change with the evolving Covid protocols under the Ministry of Health Canada.